Shipping policy
Thank you for shopping at Christian! We are committed to delivering your order to you as quickly, affordably, and securely as possible. Please review our shipping policy below:
1. Processing Time:
- Orders are typically produced 5-8 business days after payment confirmation.
- Basic shipping in the lower 48 and most of Europe is 2-6 business days.
- Please note that orders are not processed or shipped on weekends or holidays.
2. Shipping Methods and Rates:
- We offer 2 shipping options, basic, and premium shipping.
- Shipping rates are calculated based on the weight of your order and your location.
- You can view the shipping cost for your order during the checkout process before finalizing your purchase.
3. Estimated Delivery Time:
- Delivery times vary depending on the shipping method selected and your location.
- Standard shipping typically takes 2-6 business days for domestic orders and 7-16 business days for international orders.
- Premium shipping is available for faster delivery.
4. Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
- You can track the status of your order by clicking on the tracking link provided in the email or by logging into your account on our website.
5. Shipping Restrictions:
- We currently ship worldwide.
- We do not ship to P.O. boxes or APO/FPO addresses.
6. Customs and Import Taxes:
- Customers are responsible for any customs or import duties and taxes that may apply to their order.
- We are not responsible for delays due to customs clearance procedures or any additional fees incurred.
7. Shipping Damage or Loss:
- In the rare event that your order arrives damaged or is lost in transit, please contact us immediately.
- We will work with the shipping carrier to file a claim and either replace the damaged items or issue a refund.
8. Returns and Exchanges:
- Please refer to our Return Policy for information on returning or exchanging items purchased from our store.
9. Contact Us:
- If you have any questions about our shipping policy or need assistance with your order, please don't hesitate to contact us.